Q:
How long will it take to ship the tuxedo costume to me?
A: For
Rental: We ship out about 9 days before your event by
Priority Mail which takes 2-4 days delivery. You should
have them about 5 days prior to your event. **
If you need your costume sooner, we can also ship Express
Mail with a guaranteed delivery in 1-2 days. Check shipping
for these prices. For Purchase:
We usually ship out our costumes within 48 hours.
Q:
When do we ship the costumes back?
A:
We ask that you ship them back the 1st business day after
your event. You can use the same boxes that you received
them in to return them. A notice will be sent in each
box telling you where and when to ship the costumes back.
A list of care instructions will also be included with
each tuxedo.
Q: Where do I ship
them back to?
A: please
ship them back to
Costumes Galore
1014 South Front St.
Mankato, MN 56001
A notice will be sent in each box telling you
where and when to ship the costumes back. A list of care
instructions will also be included with each tuxedo.
Q:
What are the shipping costs?
A: See
shipping
prices.
Q:
What form of payment do you accept over the phone?
A: For
rentals we accept Visa, Mastercard and Discover.
Q:
How do I go about reserving a costume for my event?
A: Just
call us at 507-386-0207 with the size and color you want,
the date you need it for, your ship to address and
your credit card information.
Q:
How soon do I need to reserve my tuxedo costume without
worrying about them being rented or sold out?
A: We try to keep
these costumes in stock at all times however; Prom and
Halloween are very popular times. The more time you allow
the better chance you will have of getting the size and
color that you want.
Q: Can the costume
be altered to fit?
A: Yes.
The pants have an elastic waist but they do come quite
long. We ask that you only make temporary alterations
by stiching or pinning them up so they do not drag on
the ground. Please remove all temporary alterations before
you ship the costumes back.
Q:
How do I get my pictures on your
customer comments page?
A: Send
an email to staff@dumbanddumbercostumes.com
with your picture and comments and we will be happy to
put them online for you. You can also send a picture along
with your comments by mail.
Q: Do you have other
costumes?
A: Yes,
check out our other websites on our links
page.
Q: Can I cancel my order?
A: If the costume has not been shipped, you can cancel your order for a $25 cancellation fee per costume. If the order has been shipped, it cannot be cancelled.